Terms and Conditions

This document sets out our terms and conditions upon which we sell and supply goods to you. Before confirming your order, please read through these terms and conditions and print a copy for your reference. When you order from us, and we have received your booking fee, you agree to be legally bound by these Terms and Conditions. We reserve the right to revise and amend our Website, disclaimers and Terms and Conditions at any time, without requiring to give notice.    

BOOKING FEE/PAYMENTS

A booking is secured when A Bonnie Wee Cake receives a non refundable booking fee of £100. The booking fee is applied towards the contracted order and is deducted from the final invoice. The final balance is payable by 2 weeks before completion. For orders with less than 4 weeks notice, the full payment is required on confirmation and is non-refundable. 

DESIGNS

Designs and sketches included in art correspondence are our own unless otherwise stated and are an accurate representation of our cakes. As each cake is a handmade one off creation, small details may vary and colours may not be exactly as pictured. 

PRICE 

The cost of your order is quoted on your final design/requirement and is not open to negotiation. Each design is individually calculated to provide an accurate quote, based on the content and the skilled time element involved in making each design.  This quoted price will not be altered by us unless you request a significant change to the quoted design resulting in additional time consuming elements to be undertaken. Any increase in price would be discussed fully with you before being agreed upon. 

STAND HIRE 

We offer a selection of cake stands for hire suited to tiered cakes, cupcakes and macaron. For all stands there is a hire cost, plus £50 security deposit. This is payable in full along with your order. Cake stands are to be returned within 5 days of your event to our premises. Alternatively we can arrange collection from your venue for an additional charge. The holding deposit will then be refunded upon the return of the stand, providing there is no damage.

FOOD ALLERGIES & SPECIAL DIETARY REQUIREMENTS

We have a comprehensive allergen policy which can be viewed on request.  We can make cakes with non allergen containing ingredients in most circumstances. We are not laboratory tested so therefore cannot claim to be an allergen free environment. It is the clients responsibility to bring any dietary requirements to our attention and to ensure the Venue is also made aware.  Once our product has been delivered, we will not be held responsible for the environment it is stored in for any cross contamination which may occur. 

DELIVERY 

A Bonnie Wee Cake will deliver your order/cake to a venue within Fife free of charge, out-with Fife the delivery charge is £35.  We accept no responsibility for any additions to the cake not supplied by us, for example cake toppers, brooches etc. Whilst we handle these with care, we cannot guarantee the robustness of quality after the original set up. Your order will be delivered and set up on the cake table in your venue on the date of your event by A Bonnie Wee Cake, unless directed otherwise by the Venue.  Photographic evidenced of your order is always taken before leaving the Venue. 

No responsibility will be taken by A Bonnie Wee Cake for damage occurring after setup is complete.  

We accept no liability for loss or damage arising if we are unable to deliver due to adverse weather conditions, road hazards, accidents etc. We will keep the you/your venue informed in these circumstances.  We undertake our service to you with the utmost responsibility and ensure you that every step possible will be taken to complete our obligation to you. 

ALTERATIONS

Alterations may be accommodated, where possible to your design, however we ask that as much notice as possible is given.       

CANCELLATIONS

Any cancellations must be made in writing/by email.

Where your order is cancelled more than 4 weeks before completion, the non-refundable booking deposit will be retained by A Bonnie Wee Cake. In addition to this, any specially ordered items or work already undertaken will be charged for, and invoiced to you. For orders cancelled within 4 weeks of the completion date, the full balance will be charged. 

LIMIT OF LIABILITY 

In the unlikely event of severe medical, natural, or other emergency, it may be necessary to retain an alternative cake designer to complete your order.  A Bonnie Wee Cake will make every effort to secure a replacement cake designer who can provide similar products and services as chosen in this contract. If such a situation should occur and a suitable replacement is not found, responsibility and liability is limited to the return of all payments received for the event. 

COMMENTS

If you have a comment, concern or complaint about any service provided by us, please contact us via email at alison@abonnieweecake.co.uk 

REVIEWS 

You acknowledge that any review, feedback or rating which you leave may be published by us on the Website and you agree that it may be displayed for as long as we consider appropriate and that the content may be syndicated to our publications or marketing materials. We reserve the right to publish, edit or remove any reviews without notifying you 

TERMS AND CONDITIONS OF A BONNIE WEE CAKE 2018 

ADDRESS

Backdykes Terrace,
Falkland Fife,
KY15 7BB

CONTACT

Tel: 01337 858509

Mob: 07532139795

ORDERS

For bookings please use the contact form by following the link below.

Terms & Conditions